Effective Date: April 30, 2026

PC Portal of Wausau, LLC (“PC Portal,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit pcportal.us (the “Site”), contact us, sign up for our newsletter, or use our services. By using the Site, you agree to the practices described below.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit our contact form, request a quote, or otherwise reach out to us
  • Subscribe to our newsletter
  • Engage us for IT services, managed services, or related work
  • Communicate with us by phone, email, or text message

This may include your name, business name, email address, phone number, mailing address, job title, and the contents of any message you send us.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • Device and browser information (type, version, operating system)
  • IP address and approximate location
  • Pages viewed, links clicked, and time spent on the Site
  • Referring website and search terms

This information is collected through cookies, server logs, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services
  • Send service-related communications, quotes, invoices, and account updates
  • Send our newsletter and marketing communications (you can unsubscribe at any time)
  • Operate, maintain, and improve the Site and our services
  • Protect against fraud, unauthorized access, and other security threats
  • Comply with legal obligations

3. Phone Numbers and SMS / Text Messaging

If you provide your phone number to us, we may use it to contact you about the services you have requested or that we provide to you. If we send SMS or text messages, message and data rates may apply, and message frequency varies based on the nature of our communications with you.

We do not sell, rent, or share phone numbers or SMS opt-in data with third parties or affiliates for their marketing purposes. Information you provide in connection with SMS communications will not be shared with third parties for marketing purposes. You may opt out of receiving text messages from us at any time by replying STOP to any message, or by contacting us at the information below.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to remember your preferences, understand how the Site is used, and improve performance. Most browsers let you refuse or delete cookies through your settings, though some Site features may not work properly if you do so.

5. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers who help us operate the Site, deliver services, send communications, or process payments, under appropriate confidentiality obligations
  • Legal and safety reasons, such as responding to lawful requests, enforcing our agreements, or protecting the rights, property, or safety of PC Portal, our clients, or others
  • Business transfers, such as in connection with a merger, acquisition, or sale of assets
  • With your consent, when you direct us to share information with a specific third party

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict processing. To exercise any of these rights, or to unsubscribe from marketing communications, contact us using the information below. You may also unsubscribe from our newsletter using the link in any email we send.

9. Children’s Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Material changes will be highlighted on the Site or otherwise communicated as required by law.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

PC Portal of Wausau, LLC
2401 N 3rd Street, Suite B
Wausau, WI 54403
Phone: 888-232-3522
Email: info@pcportal.us

By texting PC PORTAL at 715.302.0152, you agree to receive conversations (external) messages from PC PORTAL. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://pcportal.us/privacy-policy to see our privacy policy and https://pcportal.us/legal for our Terms of Service.